Can Anyone HELP, Subaru WRX Rom image Downloading.

[dazwrx]

My car is A Subaru WRX 2004 Non USDM

This is where i'm at, using ecuexplorer i can connect to the car and am able to reset ecu.
I want to download rom image to my Laptop

I connect the green plugs and jumper the block

I can start process for downloading rom image to my laptop, it comes up with file save as, so i enter a file name (by the way does it make any difference what the file is called?) then click save. It then tries to access ecu but comes up with the following below:

ecuFlash [20/01/08 @ 21:01:00]
1452 byte kernel read.
kernel checksum is valid (n = 2).
kernel image loaded and verified.
denso02_bootloader_cmd_start
denso02_bootloader_cmd_start
denso02_bootloader_cmd_start
denso02_bootloader_cmd_start
denso02_bootloader_cmd_start
kernel flash disable
rkrv: preamble 1 no response
process complete

but it saves no file????????????????????

can anyone help
do i need to change to alternative settings in the default.
can you also tell me should the green plugs stay connected when driving??????????????
by the way i have tried using other ecuflash software and it doesn't even connect to the car.

[Jon [in CT]]

What kind of cable do you have? Only a Tactrix cable will work.

[dazwrx]

I have a Tactrix 1.3u cable. It's a universal cable supposed to do subaru and evo's????

I'm running on windows XP.

[dazwrx]

Here is my further update.

I am able to read engine data when running, and it shows ecu name
but it makes know difference whether green leads are connected or not when trying to read rom image from ecu.

Need Someone thats done it to HELP!!! PLease!!!!!!