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Anybody else have problems ordering from Tactrix?

PostPosted: Tue Nov 22, 2005 2:04 pm
by CFar
I placed an order early this morning for a one of their cables and going into the last step of the process and error message occurred.

I attempted to make contact with sales via email to verify the order with no reults.

Does anybody have any ideas?

Chris

PostPosted: Tue Nov 22, 2005 2:28 pm
by qoncept
When I ordered mine the site worked fine. I don't imagine Colby will not respond to your email as soon as he gets it, so I wouldn't worry. :)

PostPosted: Tue Nov 22, 2005 3:00 pm
by crispyduck
Worked great for me also a couple of weeks ago. My cable was posted the same day and arrived 3 days later at my door in the UK. I'm sure your email will be answered once it's been read.
-Steve.

PostPosted: Tue Nov 22, 2005 4:51 pm
by cboles
I sent you a couple of emails around 1pm PST that your order was shipped, along with a tracking number. Did you not get those?

I'm having some timout issues communicating with my CC transaction processor that are causing the message you received occasionally. The orders are still getting through though.

Colby

PostPosted: Tue Nov 22, 2005 5:22 pm
by CFar
Ok, I got them today around 7PM EST.

I wasn't angry, just concerned. Thanks you though Mr. Boles.

Now hopefully soon Ill be able to log, woot!

Chris