No options in "Read ECU" box

[Otto Performance]

After I plug in the ecu to my computer and I try to "Read ECU" it brings up the box with options but there are no options in it. Am I doing something wrong or is there something wrong with my software or cable?
I am new to this and I would appreciate your response.

Screen reads....

[17:53:45.412] Version 1.35.1650
[17:53:45.415] 11 memory models read.
[17:53:45.415] scanning for metadata models in C:/Users/Mic/Desktop
[17:53:45.626] 20 ROM metadata models scanned.
[17:53:45.626] checksum module "subarudbw" loaded.
[17:53:45.627] flashing tool "wrx02" loaded.
[17:53:45.627] flashing tool "wrx04" loaded.
[17:53:45.627] flashing tool "sti04" loaded.
[17:53:45.627] flashing tool "sti05" loaded.
[17:53:45.627] flashing tool "mitsukernel" loaded.
[17:53:45.627] flashing tool "mitsukernelocp" loaded.
[17:53:45.627] flashing tool "shbootmode" loaded.

Also I am having trouble with the evoscan. It acts like its reading and logging but all my logs and live data show "0"

My PC has Vista with 64 bit.

[brucer]

it may be that part of your program has been moved to another part of your computer. redownloading will have no effect if what you have is the same as happened to me. I just had to look around my computer to fine the part that had moved, and insert it.